Job Openings >> Processing Manager - Cortland
Processing Manager - Cortland
Title:Processing Manager - Cortland
Department:Yoghurt Plant
  Job Type: Full-time
Job Location: Cortland NY
Shift/Schedule: Salaried

Job Summary:

The Processing Manager is responsible for completing assigned production duties to ensure customer, team member, and vendor satisfaction. The Processing Manager does this by planning, directing and coordinating the work activities and resources necessary for processing of yoghurt and other cultured product in accordance with cost, quality and quantity specifications. The Processing Manager also directs the processing team in accomplishing specified tasks set by plant management and oversee training of processing personnel aligned with plant protocol.  The Processing Manager completes these functions in the support of the manufacture of dairy related products.

Essential Duties and Responsibilities:

  • Responsible for achieving assigned goals in the area of production, safety, quality, performance, and cost.
  • Meets all processing operational plans to ensure yields and efficiencies requirements are met.
  • Ensures mechanical malfunctions are addressed to increase productivity and equipment capabilities and identifies areas where operators can assist in resolving concerns. Manages the development of Preventative and Predictive Maintenance tasks for processing equipment and monitor completion rates. Ensures unit conducts root cause analysis on equipment breakdowns/processing interruptions and review permanent corrective actions with the Maintenance.
  • Responsible for complying with GMP’s, SOP’s, corporate and/or plant policies, rules, and regulations.
  • Responsible for gaining competence on line circuits and learning proper hookups are made in the facility.
  • Cover’s breaks and lunches and other staffing needs as assigned by their supervisor/lead.
  • Compliant with all legal requirements concerning dairy processing and safety reports concerns appropriately.
  • Works in a safe manner and reports safety concerns promptly and takes corrective actions as necessary to ensure a safe environment.
  • Responsible for reporting food safety problems and initiating action and for supporting SQF by maintaining food safety and food quality.
  • Ensures work areas are sanitary and strictly adheres to sanitation practices
  • Communicates effectively between shifts and other departments
  • Finalizes all employment transactions and makes recommendation in partnership with HR, to include interviewing and selection process of processing team; responsible for timely and effective selection of employees; timely and engaging performance evaluations; appropriate corrective actions; appropriate separations as pre-approved by HR.
  • Finalizes all employee developmental plans, documents, and administers, in order to ensure a department that sustains a customer focus, flexibility and strong business acumen. Manage all phases of the developmental plans of direct reports to include:  developing, implementing and controlling. 
  • Ensures processes are in place to continually provide training to improve supervisory skills of staff, and improve the skill set of the non-exempt production associates to maximize the results of individual and team efforts.
  • Constantly develops new ideas and methods to improve operational performance and improve product quality and customer reliability.
  • Ensures expenses, both labor and non-labor, are maintained within reasonable and budgeted thresholds. Formulates and implements expenditure thresholds with leadership.
  • Develops, implements, and monitors annual strategic plan and performance metrics. Ensure scorecards are constructed, maintained, and communicated to all unit staff and local leadership.
  • Ensures sustained development and implementation of Standardized Work Instructions (SWIs) for the Processing Department.
  • Ensures the sustained development and implementation of product and process labeling (Visual Factory) for the processing department.

Essential Knowledge, Skills:

  • Ability to apply complex mathematical concepts such as adding, counting, subtracting, multiplying, dividing and knowledge of weights and measure, to sufficiently handle job tasks.
  • Understand and respond appropriately to complex employee, vendor, and customer inquiries.
  • Read, write and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need).
  • Knowledge of company's mission, purpose, goals and your role in achieving each of them.
  • Promote and provide excellent Customer Service with both Customer and Byrne Dairy in mind.
  • Knowledge and ability to operate facility equipment as required in assigned area, including knowledge of Processing Standard Operating Procedures, batching formulas, batch conformance procedures, troubleshoot and repair problems with machines and operations, and GMPs.
  • Satisfactorily complete all company training requirements.
  • Ability to interpret company documents and literature and UPC/code information.
  • Knowledge and proficiency in computer functions such as Microsoft Office programs, spreadsheets, etc.
  • Knowledge of principles, methods and problems of operating business functions
  • Skill to actively seek out and identify opportunities
  • Ability to trust, develop, maintain, and strengthen partnerships with others inside or outside the organization
  • Ability to work in a fast paced environment with ability to pay close attention to detail and coordinate various activities simultaneously
  • Knowledge of applicable PMO and internal operating guidelines for quality, to include OSHA, SQF, and other regulatory entity protocols and regulations.
  • Knowledge to implement and support various change management activities needed to improve the organizations effectiveness.
  • Ability to communicate effectively both verbally and written to all levels in and outside the company.
  • Ability to apply Critical Thinking, using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Ability to understand and explain product flow from Raw Silos through Batching into the HTST. Ability to understand flow of product from the HTST to the KDB Separator and coolers into fermentation and surge tanks. 
  • Must have lab knowledge to test all applicable specifications of the plants products.
  • Must be certified as a milk receiver to receive and test milk.
  • Must train and be certified for salt testing and be broken seal Certified.


  • Minimum of GED or High School Diploma is required; Associates or Bachelor’s degree in related field preferred
  • Minimum of 4+ years as a Processor in the dairy industry

Performance Standards:

  • Responsible for reporting to work at scheduled times and communicating tardiness and absences with the assigned Supervisor/Manager prior to the occurrence.
  • Responsible for reporting to work in a condition to work.
  • Responsible for being well-groomed and dressed in a business-and position-appropriate attire at all times including ensuring compliance with GMP dress code standards.
  • Comply with performance criteria, standards of conduct as contained in company policy, employment procedures and responsibilities as described in the company handbook.
  • Maintain a safe work environment at all times and immediately report and take appropriate action to correct a safety concern.
  • Responsible for completing all assigned tasks and responsibilities as assigned.
  • Responsible for supervising and leading by example, while providing motivational support to recognize and reward people for their achievements.

Work Schedule:

  • Requires morning, afternoon and overnight availability any day of the week based on assigned shift.
  • Requests to be scheduled off for a specific day require advance notification and approval by Supervisor/Manager.
  • Salaried: Generally scheduled for 40-45 hours; more hours may be required based on the needs of the business.

Environmental Concerns:

  • Normally protected from weather and temperature changes possible exposure to hot cold wet, humid or windy weather conditions does exist.
  • May be subject to exposure to ingredients used in the manufacture of food products including allergens
  • May be subject to exposure to chemicals involved in the manufacture and sanitation of a food processing facility.

Physical Job Requirements:

  • Ability to move throughout all areas of the facility including but not limited to office, production, and warehouse environments. Including the outside perimeter of the building.
  • Able to wear all necessary personal protective equipment to perform job functions.
  • Stand and/or sit continuously and perform job functions for a full shift with meal break.
  • Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle and move items weighing up to 50 pounds without assistance and move objects exceeding 50 pounds with reasonable accommodations.
  • Visual acuity corrected to perform job functions.


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